Reputation Management Online Reviews
MULTIPLY YOUR POSITIVE ONLINE REVIEWS
Are negative or inaccurate search results damaging your good name or hurting your business?. At 24-7 Marketing LLC, our comprehensive reputation management system suppresses unwanted reviews by promoting positive content that you control. Plus we encourage your clients, customers or patients to broadcast their feedback on Google, Yelp, Facebook and other important key web sites in your category.
Our reputation management system also makes you and your staff more attuned to the needs of your customers or patients by collecting negative feedback that is not published. This enables you to immediately address internal problems and issues.
The most recent research of customer online reviews by moz.com revealed:
- 88% Of Consumers Trust Online Reviews As Much As Personal Recommendations
- 88% Have Read Customer Comments To Determine The Quality Of A Local Business
- 85% Of Consumers Say They Read Up To 10 Feedback Comments
- 72% Of Consumers Say That Positive Reviews Make Them Trust A Local Business More
For nearly 9 in 10 consumers, an online review is equally as important as a personal recommendation. With word-of-mouth still the most popular way of assisting a local business or medical or dental practice, this stat highlights the value of a positive recommendation.
However, this trust comes with a caveat. There is almost a 50/50 split in what drives trust for this 88% of consumers. For one half, this trust will only be granted if there are multiple reviews to read. For the other half, this trust is dependent on the comments being authentic. In this case, quality is equally as important as quantity.
24-7 Marketing LLC also creates attractive websites, successful postcard mail campaigns and many other services for NJ businesses, medical offices and dental practices in Parsippany, Fairfield, Moonachie, Paramus, Wayne, Edison, and many other New Jersey communities.